Depending on the plan you select, Electrified Care covers the cost to repair your Tesla's high-voltage battery, drive unit(s) and 1,000s of additional components.

In addition to covering parts and labor costs associated with the repair, Electrified Care also reimburses you for the costs of towing and substitute transportation.

Electrified Care supplements the manufacturer's limited warranties that came with the vehicle when it was first purchased. In more simple terms, Electrified Care coverage kicks in when your manufacturer's warranties no longer cover your vehicle.
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If you have questions on whether you still have an active manufacturer’s warranty coverage, we are happy to advise and assist, please give us a call.

Electrified Care plans start at $60 per month and vary based on your EV's make, model, year, and current mileage. Check our prices here.

For monthly payment options, your rate will be the same for the period of one year from your start date.

The deductible for covered repairs that include the high-voltage traction battery and drive unit(s) is $250. For all other covered repairs the deductible is $100.

In the event of a breakdown, you can take your EV to any Tesla Service Center, or any Electrified Garage repair facility.

Electrified Care members get exclusive discounts on labor for non-covered service completed at Electrified Garage locations.

Our standard waiting period is 30 days. We typically waive the waiting period upon the results of a successful remote diagnostic inspection.

Remote diagnostics allows technicians and service providers to remotely review your EV's data and diagnose potential concerns, service issues, or operational faults without needing to see the vehicle in person.

We highly value and respect your privacy (see our Privacy Policy). We will never sell your information, or share it with anyone except to provide our services and promote our business.

Filing a claim with us takes three steps:
1. Diagnosis: In the event of a breakdown, take your vehicle to an Authorized Repair Facility and get a diagnostic inspection. Send the diagnostic inspection and repair estimate to us at claims@getamber.com.
2. Repair Approval: In most cases, we get back to you within 24 hours with a decision on what's covered and approval to proceed with the repair.
3. Reimbursement: Once the repair is completed, email us the final invoice and we'll reimburse either the repair facility or you directly.

For approved claims, we pay for the approved amount, less your deductible. By default, we will attempt to pay the repair service provider so that we can minimize your out-of-pocket expenses but if we are not able to do so, we will reimburse you directly.

We understand time is of the essence when your EV requires mechanical attention. In most cases you’ll receive a decision within 24 hours after you submit your claim.

In the event of an Electrified Care-covered breakdown, we reimburse you for the costs associated with towing your EV to the nearest Electrified Garage or Tesla Service Center. The amount we reimburse depends on the plan you have selected.

Let us know if you need help in finding an a tow provider that support EVs, otherwise you are free to contact the tow company of your choosing. Be sure to save all receipts associated with the tow and share them with us during your claims process.

In the event of an Electrified Care-covered breakdown, we will reimburse you for the costs associated with a rental vehicle, rideshare, or public transportation while your car is in the shop.

Please be sure to save all receipts and share them with us during the claims process for reimbursement.

As EV owners, we understand that EVs require specific handling and tow equipment. You can find a list of towing providers with prior EV towing here.

We highly value and respect your privacy (see our Privacy Policy). We will never sell your information, or share it with anyone except to provide our services and promote our business.