Factory experience.
Independent judgment.

Different experience, one operating standard

Chris, Rich, and Chad do not contribute the same thing, and that is the point. Chris connects factory parts and service experience with business development and vendor relationships. Rich brings the owner community, right-to-repair advocacy, project storytelling, and the Rich Rebuilds audience. Chad brings shop-floor leadership, technician development, and long-term BMW and Tesla service experience.

The company describes 24-plus years of combined factory-trained Tesla experience without turning that history into a claim that every employee has the same background. The people assigned to a vehicle depend on the location, concern, schedule, and required service scope.

Audience proof kept separate

Rich Rebuilds displays 1.75 million subscribers as of the July 2026 verification pass. The Electrified Garage channel displays 26.2 thousand subscribers. They are separate channels and separate proof points; the Rich Rebuilds audience is not attributed directly to the Electrified Garage channel.

Visit Rich Rebuilds or visit the Electrified Garage channel.

What the team's experience means for customers

Factory experience is useful when it becomes a disciplined process: make the vehicle safe, understand the concern, gather evidence, document the recommendation, obtain approval, complete supported work, and verify the result. It does not replace current service information, proper tooling, or a clear statement when work is outside the shop's scope.

The public team page includes the three founders only. Placeholder lead-technician and service-manager profiles are intentionally excluded.