SYSTEM / S–04 TESLA + RIVIAN / SERVICE DOSSIER

S–04Diagnostics & inspection

Tesla & Rivian diagnostics
and inspections

Whether you are buying a used vehicle or trying to understand a warning that keeps returning, an independent inspection gives you facts before you spend more money.

Tesla interior and center display during an Electrified Garage inspection.SHOP RECORD / 04

A Supported work

  • 01Full vehicle and high-voltage system health check
  • 02Battery state-of-health assessment
  • 03Pre-purchase inspections
  • 04Plain-English written findings

B What brings vehicles in

  • Persistent dash warnings the seller calls normal
  • A private-party or auction purchase without service records
  • Unexplained range loss or charging behavior
  • A salvage or rebuilt-title vehicle needing an independent opinion
  • Post-repair issues that need verification

C Shop process

  1. Book a diagnostic or pre-purchase appointment at Orlando or Amesbury
  2. Mechanical, cosmetic, and high-voltage systems inspection
  3. Battery-health data and fault-code review
  4. Written summary with urgency, repair context, and buy-or-walk guidance

What an independent specialist adds

A seller or dealer inspection is designed to move the vehicle. Ours is designed to inform the owner or buyer. We explain what the data means, what needs attention, and where additional structural or body-shop expertise is required.

Used Tesla and Rivian vehicles can hide high-voltage faults, charging problems, drive-unit noise, undocumented work, or structural repairs that deserve closer review.

Diagnostics are also available for current owners who need fault codes interpreted or a second opinion on a manufacturer service quote.

Inspections are available for supported Tesla and Rivian models. Appointments are required and diagnostic time is billed.

For salvage or rebuilt vehicles, all structural and body repairs must be complete before we perform applicable high-voltage inspection or systems work.

What to send before the appointment

Use the service request for the location that will perform the work. Include the exact model and configuration, warning text, when the concern occurs, recent repair or collision history, charging context when relevant, and photographs or short videos that show the symptom.

A submitted work request is not a free quote or a confirmed appointment. The selected shop reviews the information, confirms the available next step, and explains the approved diagnostic scope. Diagnostic time is billed before a major repair estimate is presented.

Repair, replacement, or manufacturer service

The correct outcome is not always an independent repair. Warranty and recall concerns may belong with Tesla or Rivian. Some assemblies should be replaced when repair is not safe, sensible, supported, or insurable. The shop's role is to show how the evidence supports the recommendation and give the owner a clear decision.

Verification and handoff

Approved work is followed by the checks appropriate to the repair: inspection, measurement, charging observation, calibration context, road testing, fault review, or another documented verification step. The service record should identify what was addressed, any remaining condition, and the follow-up the owner needs to understand.

A pre-purchase or current-owner inspection documents the accessible condition and data available at that time. It reduces uncertainty but cannot guarantee that no hidden or future failure exists. Structural conclusions remain with qualified body and structural-repair professionals.

M Supported vehicle scope

Tesla and Rivian,
model by model.

Tesla

Model 3, Model Y, Model S, Model X, Cybertruck, original Roadster, and applicable legacy models.

Rivian

R1T, R1S, R2, and commercial EDVs within the shop's supported service scope.

Q Questions before booking

01DIRECT ANSWER

What is included in a pre-purchase inspection?

The inspection reviews accessible mechanical, cosmetic, fault-code, charging, high-voltage, battery-health, and service-history context within the approved scope. The written findings explain urgency and where further structural or specialist review is needed.

02DIRECT ANSWER

Can an inspection guarantee the vehicle has no future problems?

No. An inspection documents the condition and data available at that time. It reduces uncertainty but cannot guarantee that no hidden or future failure exists.

03DIRECT ANSWER

Will you inspect a salvage or rebuilt vehicle?

Applicable systems inspection may be possible after all structural and body repairs are complete. We do not replace the body-shop or structural-repair process.

GO Service intake

Start with the vehicle.
Then follow the evidence.

Choose the shop nearest you and send the service team the model, symptoms, warning details, and relevant repair history.

Choose your shop