SYSTEM / A–01 TESLA + RIVIAN / SERVICE DOSSIER

A–01Company history

Built inside Tesla.
Independent by choice.

Chris Salvo, Rich Benoit, and Chad Hrencecin turned factory experience, right-to-repair advocacy, and a community of owners into independent Tesla and Rivian repair shops.

Close view of a red Tesla headlight and front bodywork.HISTORY / VEHICLE DETAIL

01 Why the shop exists

Factory knowledge needed an independent path.

Tesla owners needed trained people who could help after warranty, interpret difficult faults, discuss repair versus replacement, and support enthusiast work beyond a factory service menu.

LIVE Real bays. Real technicians.

The audience came first.
The service standard followed.

Rich Rebuilds made right-to-repair visible. Chris and Chad brought factory and shop operations experience. The business turned that combination into working service bays.

Shop footage / brand record
01

Chris and Chad join Tesla

Chris Salvo joins Tesla in Watertown and encourages Chad Hrencecin to make the move as well. Their factory experience later becomes the technical foundation of The Electrified Garage.

02

We open in Seabrook

Rich Benoit (Rich Rebuilds), Chris Salvo (EV Tuning), and Chad Hrencecin open The Electrified Garage in Seabrook, NH — one of the first independent Tesla repair shops anywhere.

03

Florida opens in Ocala

Chris moves to Florida and opens the original Florida operation in Ocala, establishing the brand as a destination for Tesla owners across the region.

04

Move to Amesbury, MA

We move the New England shop just over the line to a larger space at 72 Elm Street in Amesbury, Massachusetts.

05

The Florida shop moves to Orlando

The Florida operation moves to 6605 East Colonial Drive in Orlando, bringing Tesla and Rivian expertise to a larger Central Florida market.

06

Training evolves

Our hands-on training work evolves into AutoUpskilled, with automotive and EV programs for working service professionals.

07

Rivian and Amazon EDV partnership

We partner with Rivian and Amazon on EDV repair, bringing factory-trained knowledge and an uptime-focused process to commercial vehicles.

What independence means in the service bay

Independence does not mean every concern should avoid Tesla or Rivian. Warranty work and recalls may belong with the manufacturer. It means an owner has another qualified place to ask questions, request out-of-warranty work, seek a second opinion, or consider supported parts and repair options.

The process begins with diagnosis. A warning message is treated as a starting point, not a replacement order. Diagnostic time is billed because data review, physical inspection, electrical testing, charging observations, road testing, and documentation require real technician time.

How the current business is organized

The Electrified Garage currently operates in Orlando, Florida and Amesbury, Massachusetts. Seabrook and Ocala are part of the company history and are not presented as current locations. Orlando serves Central Florida and accepts customers from across the Southeast; Amesbury serves New England and customers traveling from beyond the region.

The public service menu contains five categories: maintenance and repair; high-voltage diagnostics and drive-unit repair; performance and customization; diagnostics and inspections; and fleet and commercial service. Conversion work belongs to the project archive rather than the current service catalog.

Training and commercial work

The company's training work developed into AutoUpskilled, which provides automotive and EV training for service professionals. Electrified Garage also partners with Rivian and Amazon on repair for Rivian-built EDVs. These relationships are described without inventing enrollment, contract, volume, exclusivity, or turnaround figures.

The standard customers should expect

Appointments are required. The correct location reviews the work request, confirms the next step, and explains diagnostic charges. After testing, the owner receives clear findings and available options. Honest guidance can include repair, replacement, monitoring, additional structural work, or a return to manufacturer service.

GO Service intake

The history matters.
The work happens now.

Choose the shop nearest you and send the service team the model, symptoms, warning details, and relevant repair history.

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