SYSTEM / P–02 TESLA + RIVIAN / SERVICE DOSSIER

P–02Accessibility

Access is part
of the system.

The Electrified Garage aims to make its website usable across devices, input methods, and assistive technologies.

Last reviewed: July 11, 2026.

Our approach

The Electrified Garage aims to provide a website that works with keyboard navigation, screen readers, zoom, responsive layouts, high-contrast text, visible focus indicators, and reduced-motion preferences. Accessibility is treated as part of design and maintenance rather than a one-time certification.

Navigation and input

Primary navigation, service dropdowns, the call-a-shop control, mobile drawer, accordions, links, and forms are intended to remain operable without a mouse. Focus should move in a logical order, remain visible, and return to the appropriate trigger when an overlay closes.

Motion, video, and imagery

Decorative blueprint motion is disabled when a user requests reduced motion. Shop-video sections display a stable poster instead of autoplay in that mode. Meaningful photographs use descriptive alternatives, while decorative graphics are hidden from assistive technology.

Text and contrast

The concept targets WCAG 2.2 AA contrast: at least 4.5:1 for normal text and 3:1 for large text, focus indicators, and relevant interface boundaries. Layouts are tested at desktop and mobile sizes and should support browser zoom without hiding required actions.

Third-party services

Shopmonkey, AutoUpskilled, maps, financing providers, video platforms, and other external services maintain their own accessibility practices. If an external workflow creates a barrier, contact the appropriate Electrified Garage shop so the team can discuss an alternative for the service-related information.

Report a barrier

Email info@electrifiedgarage.com with the page URL, device, browser, assistive technology, action you were trying to complete, and the problem encountered. Do not include sensitive personal or payment information in the initial report.

Ongoing review

The team should review navigation, forms, contrast, motion, headings, images, and major external workflows when the website changes. Feedback is used to prioritize practical repairs; this statement does not claim that every page or third-party service is free of all barriers.

Testing should include desktop and mobile layouts, keyboard-only use, screen-reader landmarks, browser zoom, high-contrast states, and reduced-motion behavior. Automated checks support that work but do not replace feedback from people using assistive technology.

Known issues should be documented with the affected route, severity, workaround when available, owner, and planned correction. Material barriers on service intake or contact paths receive priority because they can prevent a customer from reaching the correct shop.

GO Service intake

Start with the vehicle.
Then follow the evidence.

Choose the shop nearest you and send the service team the model, symptoms, warning details, and relevant repair history.

Choose your shop