SYSTEM / L–02 TESLA + RIVIAN / SERVICE DOSSIER

L–02Operating location

Amesbury
MA

Independent Tesla and Rivian repair for New England and customers traveling from beyond the region.

White Tesla inside an Electrified Garage service bay.AMESBURY / SERVICE RECORD

N Location record

  • 0172 Elm Street
  • 02Amesbury, MA 01913
  • 03Mon–Fri · 8:00 AM – 5:00 PM
  • 04Amesbury, MA · New England · Customers traveling from beyond the region

Tesla and Rivian service in Amesbury

Our Amesbury shop serves Tesla and Rivian owners across New England, including customers who travel from beyond the region for independent expertise.

The shop supports maintenance, high-voltage and drive-unit diagnosis, charging-system work, performance and customization, inspections, and applicable commercial service. The correct path depends on warranty status, the vehicle, the concern, available parts and information, and the approved diagnostic scope.

Getting to the shop

We're at 72 Elm Street in downtown Amesbury — about 10 minutes from I-95 Exit 58 (Salisbury/Newburyport) and 15 minutes from the I-495 corridor.

From I-95 north or south, take Exit 58 toward Amesbury/Newburyport, follow MA-110 west into Amesbury, then turn onto Elm Street. From I-495, take the exit toward Haverhill/Amesbury and follow signs to downtown. GPS to 72 Elm Street, Amesbury, MA 01913 is reliable.

Street and lot parking are available near the shop on Elm Street. Amesbury's downtown has metered spots during business hours in some areas; our team can point you to the easiest place to park when you arrive.

Communities that commonly use this location

Amesbury, Newburyport, Salisbury, Haverhill, Portsmouth, NH, Exeter, NH, Newbury, Georgetown, Ipswich, North Andover. These names provide useful local context; all work is performed at the Amesbury shop and an appointment must be confirmed before arrival.

A What to expect

  • The original New England home of The Electrified Garage — expanded from our Seabrook roots
  • Technicians who've worked on Teslas since the Signature Model S era
  • Honest repair-versus-replacement guidance on high-voltage and drive-unit work
  • A shop culture shaped by the Rich Rebuilds community

B What to bring

  • Phone key or key fob
  • Dash warning photos or Sentry Mode clips if relevant
  • Registration and completed body-repair records for inspection work
  • List of prior repairs — especially for salvage or rebuilt vehicles

M Supported vehicle scope

Tesla and Rivian,
model by model.

Tesla

Model 3, Model Y, Model S, Model X, Cybertruck, original Roadster, and applicable legacy models.

Rivian

R1T, R1S, R2, and commercial EDVs within the shop's supported service scope.

A diagnose-first appointment

Submit the service request with warning text, symptoms, relevant timestamps, charging context, and prior repair or collision information. A request is not a free quote or confirmed appointment. The service team reviews the information, confirms the available next step, and explains the approved diagnostic charge.

After testing, the shop explains the findings in plain language and presents the available repair, replacement, monitoring, or manufacturer-service options. Major work begins only after authorization.

INTAKE RULE / 01

Appointments are required. Diagnostic time is billed because the recommendation is based on testing rather than a guess. The shop explains the approved diagnostic step and obtains authorization before major repair work begins.

Q Amesbury service questions

01DIRECT ANSWER

Do I need an appointment at the Amesbury shop?

Yes. Appointments are required. Submit the location-specific service request so the service team can review the vehicle, concern, and requested timing before confirming the next step.

02DIRECT ANSWER

Does the Amesbury shop charge for diagnostics?

Yes. Diagnostic time is billed because fault review, testing, inspection, and documentation require technician time before a responsible repair estimate can be prepared.

03DIRECT ANSWER

Does the Amesbury shop work on both Tesla and Rivian?

Yes. The approved scope includes Tesla Model 3, Y, S, X, Cybertruck, original Roadster and applicable legacy models, plus Rivian R1T, R1S, R2, and EDVs.

04DIRECT ANSWER

Can I bring a salvage or rebuilt vehicle?

Applicable systems inspection may be possible only after structural and body repairs are complete. Bring prior repair records when available; the shop does not replace the structural body-repair process.

GO Service intake

Start with the vehicle.
Then follow the evidence.

Choose the shop nearest you and send the service team the model, symptoms, warning details, and relevant repair history.

Choose your shop